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Chrome Extension: No destinations found

Customer using the EveryonePrint Chrome Extension with HCP and no printers are shown


The EveryonePrint Extension for HCP has stopped working for some users. What happens is that they can login but no printers are shown, or in some case they get 2 printers synchronized when logged in instead of more being expected.

Also what is noticed when performing CTRL+P and selecting: Destination - Show more... user receives the message "No destinations found".


This problem does not seem to have anything related to the extension, but the Chrome browser itself are broken.

Review this information about Chrome and no destinations found: Chromium - Bugs

By following the step " remove all chrome profiles on windows ( /Users/(username)/appdata/...)" should fix the problem, then all HCP extension printers are now synced.