Our latest release has added Departmental reporting to our standard reports. You can now report on print, copy and scan by department or group as well as users and devices.
We’ve updated all areas of HCP 3.2 to enhance printing across all vendors. Multiple improvements including finishing options, PDL options, job conversion and print quality have been implemented among others.
HCP 3.1 now supports next generation embedded MFP applications from HP, Konica Minolta and Ricoh. These new embedded clients will typically support the newer device families as well as simplifying deployment and enhancing user experience at the MFP.
HCP 3.1 includes an even better driver that is:
Our latest release eliminates the need for multiple authentication credentials through support of single sign on (SAML v2). This means organizations who use SSO from identity providers like Azure or Okta can single sign-on to the HCP application (web management console). This integration will also allow customers who use multi-factor authentication or smart cards for enhanced security.
We also now support password-less user enrollment. HCP 3.1 can generate one time passwords (or an email with a single use password) that can enable user registration at MFP devices, where a multi-factor authentication might not be possible.
The HCP 3.0 workstation client enables customers of all sizes to go completely serverless for their print infrastructure – completely cloud. Customers can now create their own print environment on our multi-tenant platform and replace their existing Windows print infrastructure in 2 minutes – as a result of the new HCP workstation client in 3.0.
The release contains a number of security enhancements, extending our data encryption to cover both in transit, as well as at rest – providing customers with complete confidence as they transition to the cloud.
The release also enables customers to use their own Security Certificates. This means that customers who implement Zero-Trust policies “never trust, always verify” can control end- point trust, meaning no unauthorized access. This is very relevant for high security customers such as financial institutions, defense contractors and government institutions.
Direct printing users automatically see only the printers relevant to their current physical location. There’s no IT interaction required, it’s all done automatically by the platform. This dramatically simplifies new-user on-boarding and users who move between sites don’t have to think about which printer – the profiles update automatically. End-users no longer need to talk to IT to get print up and running – reducing helpdesk calls.
HCP has taken the pain out of Print Driver Management by simply eliminating print drivers. This means no more print driver management, instead there will be one single consistent printer installation portal across your entire enterprise.
With the latest enhancements, users can use a weblink to self-service select individual printers, made available by IT. This is especially helpful where push printing is configured or with customers with many printers.
Our print driver enables end-users to a pull print queue with advanced print options (Duplex, Staple, Punching, Booklet etc.) selected. When the user authenticates at their printer, our platform renders the job into print language with selected attributes for specified manufacturer.
With HCP you can now prepare, install and configure most of HCP without ever touching a user interface. You can do a FULL customer setup from 0 to 100% in literally minutes, completely automated, prior to deployment. Onboarding new customers has never been easier nor simpler.
Okta is a leader in “identity as a service,” specializing in things like enterprise password security and two-factor authentication. Like other cloud systems, its model is designed for customers to integrate new services once they start working with Okta. HCP now fully supports Okta authentication for users on PC workstations and at MFPs.
Added support for Ricoh Streamline NX Share, allowing users to release HCP jobs to Ricoh devices through Streamline NX Share embedded client interface. Also improved integration with Canon and Sharp devices with new embedded clients, and enhanced support for Canon within HCP Universal Print Driver.
To eliminate a single point of failure, use multiple primary HCP servers, each sharing in the load and seamlessly taking over if one goes down. Scale HCP primary servers horizontally very easily, for even *very* large workloads.
Configure redundancy and load balancing of secondary gateways by having HCP services run on multiple gateways, by simply checking a box.
We have introduced Scan to My Email to make it possible for HCP users to easily and securely scan documents and send them to their own email address. The process is simple and safe: Users will just need to authenticate themselves at the printer, press scan to their mail, and the documents will then be delivered in the user’s email inbox.
Upgrade an existing version of EveryonePrint Hybrid Cloud Platform (HCP) simply by running the new installer on top of your old installation, and it will upgrade as needed. You can upgrade from any previous version directly to latest. All configurations, license keys etc will be retained.
If you run a Primary HCP server, make sure to always upgrade the primary server first, before upgrading any gateways (”secondary servers”).
The EveryonePrint HCP primary cloud servers have already been upgraded.
For any questions, feedback or problems, please contact us.