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KM - IWS: Unable to login with card

When a user presents a card, there is no activity from the device, but the card reader beeps


Ensure that the DNS prefix for the HCP domain is set to one additional subdomain, e.g.


rather than


As the latter will make the HCP wildcard certificate invalid as this certificate is valid for a single DNS prefix. ie *.eu.eophcp.com 

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