When a user presents a card, there is no activity from the device, but the card reader beeps
Resolution:
Ensure that the DNS prefix for the HCP domain is set to one additional subdomain, e.g.
hcpcustomer.eu.eophcp.com
rather than
hcp.customer.eu.eophcp.com
As the latter will make the HCP wildcard certificate invalid as this certificate is valid for a single DNS prefix. ie *.eu.eophcp.com
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