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Pull Printing

Print Release Options

Sharing multifunction printers introduces a security risk, where jobs are printed but not collected, and remain waiting at the printer. The solution is secure print release or pull printing.

Pull printing allows users to submit print jobs from their computer, mobile or tablet. These print jobs are held in a secure queue until the user authenticates at any device, using security measures such as a PIN, swipe card or QR code to release the documents for print. This minimises the risk of confidential documents falling into the wrong hands.

And instead of having to manage multiple print queues on print servers, with serverless pull printing and our full featured single driver technology, you can implement a single pull print queue for all users, all printers, across all locations - worldwide. HCP provides a number of secure output options.

Traditional Print Environment
Enhanced in the Cloud

Home-1Location-aware printing

A simple but game changing enhancement to direct printing is location-aware printing. Users have access to printers without having to install devices or drivers. HCP’s location-aware platform automatically discovers and shows users the available printers at their location, allowing them to print immediately, wherever they are, without having to call on IT for help.

PrinterDirect print

The simplest option for office-based workers who prefer to submit print jobs directly from their PCs. It’s easy to simply select a printer on the computer, press print and collect from the device. Print queues can be set-up by location and are created automatically for each printer the user is allowed to print to. The only thing that goes back to the cloud is metadata for reporting.

Secure pull printing

Secure pull printing solutions have historically relied on manufacturers’ print drivers, specific to the make and model of printer, resulting in either a pull print queue per brand, or misprints if the right queue isn’t used.

HCP helps further simplify IT infrastructure. Instead of having to manage different print queues on different print servers for the multiple brands in your fleet, HCP’s full featured single print driver enables a single global print queue that even includes complex print job attributes across a multi-vendor fleet.

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One platform, hosted everywhere

 

Authentication options iconAuthentication options

Implementing user authentication at the printer prevents documents from being printed when the user isn’t present. This is not only important for information security, but also for reducing the cost of unclaimed print-outs.

Embedded client iconEmbedded client

An embedded application on the touch panel of the MFP, enables end-users to connect securely to the cloud to release print jobs. HCP is a mixed fleet and vendor-agnostic service, featuring embedded clients for all major manufacturers. HCP supports PIN or ID and password and card reader with ID card integration authentication methods, providing a seamless end-user experience following migration to the cloud.

QR code release QR code release

With the mobile print app, it’s also possible to use QR codes for secure pull printing. Users simply open the app, tap on scan for printer function and scan the code on the device. It also includes the ability to select how many copies of the print job to release, and to set preferences in terms of colour/mono or single/duplex print-outs.

Mobile phone app Mobile phone app

An alternative to QR code is to use our mobile phone app. Users can select the printer to release the document to once they are present at the device, so jobs can be released.

IP card readerIP card reader

Secure print release can be enabled with a contactless swipe of an ID card. Once an individual authenticates at the device, the card reader communicates with the cloud server, retrieves a list of print jobs and releases them.