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OMEX Agriculture Case Study

OMEX Agriculture Case Study

Customer profile

OMEX Agriculture is a major UK manufacturer of liquid fertilisers. The company offers the farmer a total crop nutritional package through its range of unique suspension fertilisers, solution fertilisers, foliar nutrients, health promoters and supporting services, for agricultural and horticultural applications.

  • Industry: Manufacturing and Agriculture
  • Company Size: +150 employees
  • Location: The UK

Overview

When OMEX Agriculture was at the end of its legacy MPS (managed print service) contract, it conducted a competitive tender process to modernise its print infrastructure.  

For Group ICT Manager Mark Armstrong, the new solution needed to address several key pain points. At the top of the list was zero visibility into how the print was consumed across the organisation. 

One of Mark's key criteria was understanding the true cost of print, and having the ability to monitor and manage volumes output by user, department, and device, as well as control colour usage. Reducing costs was also a main driver for change.  

Hybrid Cloud Platform (HCP) has helped OMEX to:

  • Get visibility into print activity and make data-driven decisions to reduce the cost of print
  • Restrict access to colour printing
  • Implement secure pull-printing
  • Automate and streamline administrative tasks

Single pane of glass

After evaluating the organisation’s needs, the print provider, an EveryonePrint partner, recommended upgrading the legacy multi-vendor fleet with 20 new networked multifunctional printers (MFPs), and leveraging Hybrid Cloud Platform (HCP) to migrate the print infrastructure to the cloud.

HCP enabled the entire printing infrastructure to be deployed and controlled from a web-based interface.

From a single pane of glass, Mark now has visibility and transparency over: 

  • device usage
  • which individual machines are over-or under-utilised
  • what volumes are being produced—specified by user and printer

Cost per click billing model

Under the terms of the legacy contract, OMEX Agriculture was committed to one million pages per year, split equally across four quarters. However, printing is seasonal, activity spikes in the Spring and volumes are much lower for the rest of the year. 
By moving to a cost per click billing model, OMEX Agriculture only pays for what it prints. The new billing model eliminated massive overcharges that the organisation received during busy periods. 

“Visibility over printer usage has been a huge value-add. We now understand which printers are being used the most and importantly, backed by data, we will be able to further rationalise the fleet moving forward ,”  Group ICT Manager Mark Armstrong explained.

Restricting access to colour print

One of the biggest advantages of the new cloud-based print infrastructure has been the ability to set up printer rules to cut down on wasted colour printing. The implementation of rules-based printing, restricting colour access, and setting mono as default for specific document types, has enabled OMEX Agriculture to significantly drive down printing expenditure.

The majority of documents output are invoices and delivery notes, both of which rise exponentially in the Spring. In March and April, on average, OMEX Agriculture makes around 200 deliveries per day. 

Under the old regime, the cost of printing around 5,600 delivery notes in triplicate each month was £504. Now, after setting restrictions to only permit black and white output, the cost is just £50. 

“The solution is delivering significant cost savings. But importantly, we now understand exactly where we are making those savings. The data is the most powerful part of the solution, the ability to pull off reports and analyse how print is being consumed will help us to continue to control the cost of print and shape our future decision-making – that’s something we have never had before,” Group ICT Manager Mark Armstrong said.

User-centricity

Easy to use and set up, secure pull-printing functionality has enabled OMEX to increase the level of security surrounding printed information. It is now much easier for staff members to securely access printed documents, wherever they are and whenever it’s convenient to them.

With HCP, users can simply press "print" and authenticate with a PIN at any device, whereas previously they had to go into the driver settings and select a specific printer, which was cumbersome. Another value-add feature of the platform is location-aware printing which enables users to seamlessly and securely access a printer, regardless of network or location. 

Staff working in different offices don’t have to waste time setting up new devices or scrolling through multiple print drivers already set up on their laptops. 

HCP only shows the staff the available printers at their location. More importantly, this will also further reduce waste and costs, by preventing individuals from sending and resending a print job to a printer that's not in that office — which has happened in the past.

“Secure print is much better than before, it works really well. People didn’t use it before but it’s so easy now, it’s become the norm. This functionality, combined with the visibility we now have over individual device usage, will enable us to make the case for removing personal desktop printers which are used infrequently. We expect to be able to reduce the fleet by 50%, which will deliver additional savings,”  Group ICT Manager Mark Armstrong explained.

Managed print in the cloud

Cloud technology reduces the cost and complexity associated with a traditional print environment, lessens the burden on IT, and virtually eliminates common IT helpdesk pain points.

For OMEX, the roll-out was seamless and straightforward, HCP enables printers to be deployed remotely through a single pane of glass and end-user fulfilment and device provisioning is fully automated. 

Moving forward, IT doesn’t have to spend time supporting print servers, updating multiple printer drivers, troubleshooting, or keeping on top of security patches. With HCP, time-intensive manual steps can be fully automated.

 “The solution is delivering significant cost savings. But importantly, we now understand exactly where we are making those savings. The data is the most powerful part of the solution, the ability to pull off reports and analyse how print is being consumed will help us to continue to control the cost of print and shape our future decision-making – that’s something we have never had before,” Group ICT Manager Mark Armstrong said.

Want to see how HCP can help your organization reap similar benefits as OMEX Agriclture? We’re offering a 30-day trial so you can start enjoying cloud printing today! 

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